FAQs

Each Yandala garment is created through a unique process, and we know that unique questions also arise. Here we've gathered the most frequently asked questions so you can learn more about our care, shipping, and the artisanal essence behind each piece.

1. How should I care for my Yandala garments?

We work with natural products, so the care of your garments is of utmost importance:

  • Always wash them by hand .
  • Use cold water .
  • Dry your clothes in the shade (avoid direct sunlight to protect the colors).
  • Additional tip: in the first wash, Add a tablespoon of vinegar to the water to preserve and intensify the color.

2. Is each garment the same as the photo?

No. At Yandala, each piece is unique.
The dyeing process is artisanal and considered a ritual that honors Mother Earth , meaning that variations in tone, texture, or finish may occur. This is not a defect, but rather part of the authenticity of each garment.

3. What does it mean for clothes to be one size fits all?

At Yandala, we don't believe in limiting molds. All our garments are one-size-fits-all , created to fit different body types thanks to their versatile designs. The size range is small, medium, large, and extra-large. XXL and XXXL sizes can be made to order; XS sizes can be adjusted upon request.


4. How can I wear a Yandala garment in different ways?

Many of our pieces are multi-purpose : you can adjust and transform them in different ways to suit your style.
Some garments have more than 10 ways to wear them. On our Instagram (@yandalamx) you can find different tutorials, or simply ask us and we'll gladly show you the different options.

5. What are the shipping times?

  • In-stock orders are shipped within 3 business days after payment confirmation.
  • If the garment is specially produced for you, the process may take up to 12 additional business days .
  • Full details in our Shipping Policy .

6. Do you ship internationally?

Yes, we ship to various countries.

  • International fixed cost: $40 USD .
  • Delivery times depend on the country and customs processes.

7. What happens if I want to return or exchange my item?

We accept returns within 20 calendar days of delivery, provided the garment is in perfect condition (new, unused, with tags).
Return shipping is free within Mexico .
For international returns, the cost is borne by the customer.

More details in our Returns and Refunds Policy .

8. Where is the physical boutique located?

You can visit us in beautiful Zihuatanejo, Guerrero:

📍 Paseo del Palmar 26-B, Col. Centro, CP 40880
🕒 Hours: Tuesday to Saturday from 10:30 a.m. to 6:30 p.m.

9. How can I contact Yandala?

  • 📧 Email: yandalamx@gmail.com
  • 📱 WhatsApp: 755 133 5176

10. How do I know my size if everything is one size fits all?

Each garment has an adaptable design, but we know that every body is different.

Approximate range of sizes/contours covered by the one-size-fits-all garment: